Standard shipping is free and insured across Canada for all original artworks, regardless of value, and for purchases over $100, with the exception of some remote areas or oversized pieces. In addition, free returns are possible. All orders are shipped directly from our company, via reputable carriers, or via expedited parcel service via Canada Post. A tracking number is sent by email allowing you to track your order. Shipping costs outside of Canada will be communicated to the customer prior to shipment and final approval.

Quebec & Ontario: 2-7 business days

Other provinces: 5-10 business days

5-10 business days

Delivery costs and times depend on your country.

Please contact our customer service by phone at 418-435-5768 or by email at:iris@galerieiris.com

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For some reproductions, exceptionally, there may be a 5 to 6 week printing delay.

*Items must be returned in new condition, in their original packaging, and accompanied by their tags and documentation. Please note that any damaged item cannot be returned or exchanged.

**We take great care to carefully package each of our products, but if an item arrives damaged, we will exchange it or refund you. Take photos and contact our customer service within 7 days of receipt by phone at 418-435-5768 or by email at:iris@galerieiris.com

 

Your complete satisfaction is important to us! If you don't like the artwork or can't find a space for it in your home, we'll take it back, exchange it, or refund you free of charge.

The return must be made in the original packaging and shipped to us with care.

Contact our customer service within 7 days of receipt by phone at 418-435-5768 or by email at:iris@galerieiris.com